Cynthia Tee serves as the Chief Technology Officer at Smartsheet, where she spearheads the development of the company's innovative products. Technology's rapid advancement presents challenges, ...

Most food manufacturers operate in a hybrid state of partially automated processes, and understanding where your operation sits on the integration spectrum is the first step toward smarter ...

Most food manufacturers don’t need to replace their older systems to modernize. Connecting them to newer tools through phased integration tends to be faster, less disruptive, and more ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...