The brand transitioned from a manual, time-consuming quality process to a modern streamlined quality process using the AI-powered Verint Quality Bots to evaluate agents across 100 percent of their ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge management, ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company ™, today announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, ...
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