Afiniti Inc. recently announced its partnership with Five9, integrating its AI Pairing technology into the Five9 Intelligent Cloud Contact Center and making it available through the Five9 Marketplace.

Generative AI promises to deliver a more personalized and human-like customer experience with better self-service, more accessible access to information, and guided interactions. However, these ...

New integration delivers faster hyper-personalized modern patient experiences without adding complexity for agents SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent ...

Earlier in August 2025, Five9, Inc. introduced Five9 Fusion for Epic, a native integration designed to embed advanced contact center capabilities within Epic's electronic health record platform, ...