CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today opened the call for nominations for its 2024 Customer-Obsessed Enterprise Awards. Open to organizations across Asia Pacific, Europe, ...

Many B2B providers claim to be “Customer-obsessed” but very few can prove it. In managed communications, the gap between ...

Customer obsession is heralded as a virtue in business. From Jack Bogle, who was passionate about democratizing investing for Vanguard Group account holders, to Jeff Bezos, who signaled a “relentless” ...

Customer-obsessed companies, defined as those that consistently put customers at the center of their leadership, strategy, and operations, outperform peers in profit growth (33 percent higher), ...

LONDON--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced that Brenntag and e& are the winners of its 2025 Customer-Obsessed Enterprise Award for Europe, Middle East, and Africa (EMEA). The ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)-- Forrester (Nasdaq: FORR) today announces its global Customer Obsession Awards for two categories: Customer-Obsessed Enterprise and Customer-Obsessed Leadership.

CIBC and a senior leader from AT&T to be honored at CX Summit North America for exemplifying customer obsession “This year’s Customer Obsession Awards winners embody strong commitment to improving ...

When it comes to job interviews at Amazon, one power skill stands above all others—customer obsession. This singular focus has been the cornerstone of Amazon's phenomenal success, and recruiters ...

When you think of magical customer experiences, one particular brand probably comes to mind: Disney. Exceeding customer expectations rather than merely satisfying them is at the heart of the Disney ...

TORONTO, May 27, 2025 /CNW/ - CIBC announced today that it has been named a 2025 Forrester Customer-Obsessed Enterprise award winner, the only retail bank in North America to receive this award. "Our ...