CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Celigo today announced its recognition as the only Customers’ Choice in the 2025 Gartner Peer Insights “Voice of the Customer”: Integration Platform as a Service ...

SALT LAKE CITY--(BUSINESS WIRE)--QUALTRICS X4 — Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, and Twilio, the customer engagement platform that drives real-time ...

Telecom companies have used mergers and acquisitions (M&A) for a long time to become the market leader, grow their business, and offer more services. But these high-stakes deals often fail when it ...

Sandbox Banking, an nCino company, has launched its Glyue® integration app in the Zoom App Marketplace, enabling banks and credit unions to enhance customer service through a seamless connection ...

In search of agility and low overhead, companies are putting as many applications as practical in the cloud. But the resulting hybrid IT environments, where certain applications remain on-premise for ...