Alexandria Felton logged on to her Hotmail account last month and was shocked to find that all of her saved files were gone. At stake was years' worth of personal and business correspondence, photos ...

Contractors have a costly habit of servicing a customer once and thinking, “They’ll stay as customers.” Well, they do stay. Customers stay in the customer files, rarely hearing from the contractor ...

Google says it identified and fixed a bug causing customer files added to Google Drive after April-May 2023 to disappear. However, the fix isn't working for all affected users. The Google Drive team ...

This week, Finastra, a financial software company that says it serves "45 of the world's top 50 banks" and has more than 8,100 customers, publicly acknowledged a data breach that affected the files it ...

Files containing the personal financial details of hundreds of former and current NatWest customers will be returned to bank after courtroom agreement. On the 14 September, after over a decade in a ...

A former Royal Bank of Scotland (RBS) worker who blew the whistle on lax data protection practices at the bank faces storing sensitive information under her bed indefinitely as a second regulator says ...

On 3 February 2022, the French Commission Nationale de l'Informatique et des Libertés (the "CNIL") published a set of commercial management guidelines for all organizations that conduct data ...