We’re at the cusp of a sharp rise in devices that have no screen but do have conversational voice controls, such as the Amazon Echo. Smart home and Internet-of-things (IoT) objects that respond to ...

Products that treat AI as a conversational novelty may gain attention; products that treat AI as a responsible system actor will earn trust.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “A rose by any other name would smell as sweet,” to paraphrase a famous ...

Combining voice recognition and natural language understanding to create effective speech interfaces for the world’s largest Internet market. Stroll through Sanlitun, a bustling neighborhood in ...

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PALO ALTO, Calif.--(BUSINESS WIRE)--DevRev, an AI-native platform for the enterprise, today announced product enhancements that will usher in a new era of enterprise SaaS, driven by advanced ...

It’s no surprise that digital self-service channels have experienced increased use over the past couple of years. As with many technologies, the pandemic has accelerated a number of trends that were ...

The world has been changing literally before our eyes. The pandemic, which represented the opening salvo to our entrance into the fourth Industrial Revolution, triggered a wave of disruptive ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

As new as building out conversational experiences are, tried and true software development practices still apply. Today, conversational experiences such as voice assistants and chatbots are ubiquitous ...