The Guidance—which becomes effective as of November 1, 2024—emphasizes NYSDFS’ expectations that VCEs address and resolve customer service requests and complaints “timely and in a fair manner” and ...
The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024. The CFPB collects complaints through its website, phone calls, ...
Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...
The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...
The Consumer Financial Protection Bureau, a consumer watchdog agency created by Congress, is in a turbulent time. This week, the Trump administration said in a court filing it intends to keep the CFPB ...
As Trump guts federal watchdog, Pa. Gov. Josh Shapiro is streamlining the consumer complaint process
Gov. Josh Shapiro is streamlining Pennsylvania’s consumer-complaint process in the hopes of filling gaps left by a shuttered federal watchdog. “Despite the fact that Washington is walking away from ...
The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.
A consumer watchdog report found that complaints against airlines have continued to increase in 2023, despite improvements made on cancellations and delays. From lost baggage to late refunds, ...
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