In today’s world of speedy communication, people skills (also known as emotional intelligence) are becoming more important. I run a marketing and creative agency called Goel Strategies and we have to ...

If you’ve been in business for any length of time, you’ve had at least one bad client. While some entrepreneurs seem to be born with an invisible force field that repels bad clients, others attract ...

One of the most important things to figure out at the start of a design project is what kind of client you’re working with. It can also be one of the most difficult things to discern if you’re working ...

A financial advisor will often think about “their book” in terms of the number of clients under their production number. Years ago, the number might have been gigantic, then the industry moved towards ...