More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

A BBC investigation revealed a simple way to get AI chatbots to spit out misinformation. Google and other AI companies are ...

Editor's Note: This is an excerpt from WBUR's daily morning newsletter, WBUR Today. If you like what you read and want it in your inbox, sign up here. As a first-time mom, I've been using AI chatbots, ...

Meta is launching its AI Studio tool as an early test. Meta is launching its AI Studio tool as an early test. is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 ...

Covariant, a robotics start-up, is designing technology that lets robots learn skills much like chatbots do. By combining camera and sensory data with the enormous amounts of text used to train ...

You can create your own Gems — or chatbots — to help you plan gardens, edit your writing, create workout routines, and more. You can create your own Gems — or chatbots — to help you plan gardens, edit ...

A new paper from researchers at Stanford University has evaluated five chatbots designed to offer accessible therapy, using criteria based on what makes a good human therapist. Nick Haber, an ...

An array of popular apps are offering AI companions to millions of predominantly female users who are spinning up AI girlfriends, AI husbands, AI therapists — even AI parents — despite long-standing ...