More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

As artificial intelligence (AI) tools become more common across government, new research from the University at Albany's Center for Technology in Government (CTG UAlbany) examines how agencies are ...

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of ...

Millions of people are turning to artificial intelligence (AI) chatbots for advice on everything from cooking to tax returns.

Exclusive: Research finds sharp rise in models evading safeguards and destroying emails without permission ...

Meta, the parent company of Instagram and Facebook, plans to roll out new safety features for its AI chatbots to help protect teens amid growing concerns about the technology’s impact on young users.

The excitement AI applications generated during 2024 looks to remain on track for 2025. The unveiling of real-life use cases where AI can serve best is starting to emerge. Should CX leaders turn to a ...

Chatbots are marketed as great companions, able to answer any question at any time. They’re not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...