Online classes are moving quickly to teach people how to use chatbots at work.

An employee in Hungary asked if having twins would impact his parental leave. A worker in Spain wondered whether the bonus of $20,000 euros she received would be taxed. Another employee asked what ...

LiveChat offers live chat and help desk software for businesses. Through a new integration with the company’s other product, ChatBot, it has released new chatbot capabilities designed to help ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

Most leaders still treat scaling engineering as a hiring problem: add more developers, sign another outsourcing contract and expect output to rise. Early in my career, I saw it the same way. But ...