Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. E.piphany Inc. and Onyx Software Corp. are broadening ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

Dell is teaming up with Salesforce.com in order to beef up its Dell Cloud Business Applications solutions. Basically, Dell will be adding the Salesforce Sales and Service Clouds to its integrated CRM ...

SugarCRM last week released an upgrade to its open source CRM system, a software package SugarCRM’s founders say they hope will woo customers that would otherwise turn to more expensive commercial CRM ...