Operations management is how business leaders take raw materials and convert them into saleable goods. This is true when the saleable products are products or services. The organizational strategic ...

Not long ago, few B2B companies had a marketing operations function. Today, this function is becoming an important facet of the marketing organization. The marketing operations function enables the ...

The preponderance of small, and some mid-size manufacturers soldier on without an operations strategy. They live by “get order, fill order,” and discussions, usually begun at the last minute, of ...

Most small-business managers have a fairly clear idea of the company strategy and mission. Whether your staff has the same understanding, and whether business operations are set to maximize strategic ...