Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

It’s a behavior that no one likes: having passive-aggressive comments (or actions) thrown your way. For this reason, you probably try to stay away from using passive-aggressive phrases at work. What ...

Slipping into passive-aggressive territory when speaking with a loved one isn't hard. You need to know the phrases to look ...

Passive-aggressive behavior is so frustrating, anger-provoking, and disingenuous. So why might you (or someone you love) resort to such relationship-damaging behavior? And why might you find it so ...

We all have skills, opinions and ideas that we feel confident about. But whether or not other people — a boss, colleague, friend, partner or new acquaintance — feel the same depends on how you ...

Assertive Communication: On and Off the Job is a course that focuses on practical ways to project self-confidence; recognize the differences between assertive, passive, and aggressive behavior; ...

Good communication is the foundation of any healthy relationship. From spouses and romantic partners to supervisors and co-workers, the ability to communicate well is essential for a happy and ...

Assertiveness is a desirable quality for a business leader. But assertiveness takes skill. Confidently and respectfully expressing your opinions, needs and boundaries, while also being considerate of ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...