Samsung Overtakes Apple for Top Smartphone Customer Satisfaction

Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer ...
Macworld

Apple’s customer satisfaction drops from top slot for the first time since the iPhone 11

Macworld reports Apple’s customer satisfaction score dropped to 80%, falling behind Samsung’s 81% in the American Customer ...
Gizmochina

Apple may end customer support on social media platforms later this year

Apple may be making changes to its customer support approach. Starting later this year, customers may no longer be able to get direct support from Apple employees on social media platforms like ...
MacRumors

Apple Launches New All-in-One Apple Business Platform for Device Management, Email, and Customer Engagement

Apple today launched its new all-in-one Apple Business platform, debuting the refreshed Apple Business web portal and accompanying app. Apple Business aggregates several of Apple's prior ...