If your business receives phone calls, use the storage and processing power of your computer to organize your messages. Modern telephony products offer a large number of options for connecting a phone ...

Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...

Show me the facts Explain it like I’m 5 Give me a lighthearted recap Last week, I wrote an article laying out my smartphone history, in which I waxed nostalgic about some of the devices and platforms ...