Add Yahoo as a preferred source to see more of our stories on Google. Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a ...

An irate customer who threw a cup of scalding hot coffee at a McDonald's employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying ...

A disagreement at a Utah car dealership escalated on Monday, when a customer crashed the vehicle he purchased there into the building. The incident, captured on video, occurred Monday at the Tim Dahle ...

Angry customer throws hot coffee at McDonald’s manager after dispute in Michigan Video shows a heated exchange inside a Michigan McDonald’s ending with a manager doused in coffee. (Credit: Buena Vista ...

(WUSA) - A Chipotle customer was caught on video attacking an employee over the weekend. The employee says the woman claimed her order was wrong and demanded a refund. But they say when they told her ...

BELLAIRE, MI (WFSB) - A popular brewery in Michigan posted to social media a response to an angry customer and it went viral. Short’s Brewing Company in Bellaire, MI said it admitted to making a ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...