Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

STATEN ISLAND, N.Y. -- The city has saved millions of dollars through service innovations to Access-A-Ride in the past four years, but the disabled on Staten Island say they're being left behind.

New Yorkers who rely on Access-A-Ride to get around the city were left stranded over 31,000 times in 2015—and the MTA's Paratransit division has failed to correct such widespread problems with the ...

Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

STATEN ISLAND, N.Y. -- For 14,000 Staten Islanders, Access-A-Ride provides the only viable commuting option. But the ambitious transportation service for senior citizens and the disabled has long been ...

NEW YORK – New York’s Access-a-Ride Program, relied upon by the city’s disabled and neediest residents, is failing many of its users, according to an audit released by Comptroller Scott Stringer.

Is the city trying to handicap Access-A-Ride? The city is test driving a pilot program for elderly and disabled residents called the Taxi Smart Card, which will provide eligible participants with — ...