Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...
AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, with humans still in control.
Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...
The big new at AWS re:Invent this week was Amazon Q. During his keynote to open the event Tuesday, November 28, Adam Selipsky, CEO, AWS unveiled Amazon Q, described as a new type of generative AI ...
9d
TTEC Digital Signs Strategic Collaboration Agreement with AWS to Accelerate Amazon Connect Adoption
TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, ...
AWS announced that with the latest release of Amazon Connect outbound campaigns, organizations can use Amazon Connect Customer Profile attributes to create outbound campaigns with defined market ...
LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...
4don MSN
AWS is 20—and all in on AI
The technology is both a threat and an opportunity, says CEO Matt Garman. To confront it, cloud computing’s pioneer is ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results